The Atlanta History Center is looking at new ways to engage our visitors through a variety of fresh formats. The History Center has the power to raise curiosity, prolong engagement and develop deeper levels of inquiry, if we are able to tap into how our guests view their experience. In order for us to achieve this goal, we need your help!

We are currently recruiting volunteers who are interested in helping us conduct on-site visitor surveys to determine what our guests like/dislike about their museum experience. These surveys will help us plan for future tours, exhibitions and programs. Selected volunteers will go through a training program to learn how to interact with visitors in order to record this valuable information about their experience at the museum.

Teams of volunteers will engage visitors through the process of intercept interviews. Through the survey training, volunteers will learn about proper procedures for intercepting visitors, how to respond to visitors who say yes or no, how to conduct an interview, and how to use the equipment that responses need to be recorded on (we’ll likely be using handhelds of some sort). Then, using some stock questions we’ll have ready and programmed, the volunteers will go out onto the museum floor or grounds and conduct some sample interviews.

Volunteers who participate must enjoy talking and interacting with people (including children) and will be called upon to conduct the surveys during the week and on weekends, so a flexible schedule is ideal for those interested in this opportunity. The first training session will take place on Tuesday, September 20th, with another training to be held on a following weekend day. The first surveys will be conducted in the early fall. If you are interested in being a part of the survey team, please contact Carla Phillips at 404-814-4115 or cphillips@atlantahistorycenter.com.